The retail and service industry is constantly facing many optimization tasks. These tasks concern both current operations and activities planned for the future.
The quality of service and customer satisfaction depends on correctly made decisions. FlexSim software allows you to analyze various possible decision scenarios and choose the best one.
FlexSim can help you in:
- the customers’ visits frequency analysis,
- analysis of the queue causes and mechanisms,
- determining the optimal number of customer service stands,
- optimization of passenger service processes in public transport,
- support of optimal design of service points.